We are delighted to tell you that we will be reopening our Piccadilly Arcade store and tailoring lounge on Monday 15th June 2020 at 11am - and we can’t wait to welcome you back. Until then, we wanted to update you with the measures we have taken to ensure the safety of both our customers and staff.
All tailoring consultations will be by appointment only and on a strictly one to one basis, with the layout of our tailoring lounge restructured to allow for appropriate social distancing and both clients and staff provided with face masks and gloves. We will continue to offer video consultations and home visits to those who do not wish to travel to us.
Both our retail store and tailoring lounge have undergone a professional deep clean and will continue to be cleaned regularly every day. Hand sanitiser and hand washing facilities will be available to all customers, cloth bunches and try on garments will be steamed before and after each appointment, and any surfaces or touch points will be sanitised after use.
SHOPPING WITH US
There are a number of ways you can shop with us depending on what suits you…
Visit us in-store to browse our entire collection - though for the time being access to our retail store will be limited to 2 customers at any one time.
Shop online and have your order delivered to your door wherever you are in the world, as we ship daily across the UK and internationally. In the area? Then why not opt for click & collect when purchasing online and pick-up your order in-store at a time that suits you.
As of Monday, we will be offering a remote personal shopping service for customers who want the experience of visiting us in-store but simply can’t get here. Our expert team will be on hand to assist you over the phone, via video call or by email.
We would like to thank you, our valued customers, for your continued loyalty and support during what has been a difficult time for us all. We will endeavour to provide you with the same exceptional service and products we have always done, and we look forward to welcoming you back to number 9 Piccadilly Arcade from Monday.