Possible Incorrect Finish Received – Order #25473
"Dear Benson & Clegg Customer Service, I recently received my order #25473, which was shipped via FedEx (Tracking number: 870941431069). However, I believe the item may have been sent in the wrong finish. I ordered the silver version, but the buttons I received appear to be bronze/brass in colour rather than silver. I have attached a photo for reference. Could you please check my order details and confirm whether the correct item was sent? If there has been a mistake, I would appreciate your guidance on the exchange or return process. Thank you for your assistance, and I look forward to hearing from you. Kind regards, EUNJIN"








